Ninacloak Reviews - Is Ninacloak Legit Or Scam? Clothing Reviews

By Gets Coupon Team - Sept. 30, 2022

Table Of contents

- What Is Ninacloak?

- Is Ninacloak Legit?

- Where Is Nina Cloak Located?

- Ninacloak Pros And Cons

- Ninacloak Clothing Reviews

- Ninacloak Coupon Code

- Ninacloak Reviews And Complaints

- Ninacloak FAQs

- Ninacloak Customer Service Information

What Is Ninacloak?

Ninacloak is an online women's clothing store launched in 2017. Ninacloak is committed to creating a trendy, wardrobe essential and affordable one-stop shopping mall for beautiful ladies. Ninacloak provides millions of women with the most popular styles, and has won the trust of consumers. At Ninacloak.com, you can buy your favorite products at the most reasonable prices.

Is Ninacloak Legit?

For people who have never purchased items at Ninacloak, they may be worried about if Ninacloak is a legitimate website. We found the following information for reference.

√ Ninacloak has existed over 5 years.

√ Ninacloak’s official website - Ninacloak.com SSL(Secure Sockets Layer) certificate is valid.

√ Ninacloak is popular on mainstream social platforms - Pinterest.

Ninacloak has 15.6k followers on Pinterest.com.

Where Is Ninacloak Located?

Ninacloak is located in China according to their company address listed on their official website.

Ninacloak Pros And Cons

Pros

Excellent Customer Service

Ninacloak has a well-trained customer service team to assist consumers from pre-sales to after-sales.

High Quality And Low Prices

Ninacloak cooperate with professional manufacturers worldwide and get the lowest price. While giving consumers lower prices, Ninacloak strictly controls product quality. Ninacloak hopes to provide users with low-cost but high-quality products.

A Wide Range Of Products

Ninacloak offers a wide range of products to customers. You can buy various styles of clothing, shoes and accessories at Ninacloak.com.

Secure Payment

At Ninacloak, you can shop freely without worrying about secure payments. Ninacloak adopts globally certified secure payment technology and accepts Paypal and credit card payments.

Free Shipping

Ninacloak offers free shipping for all orders over $99.

Return Guarantee

If you’re not 100% satisfied with your purchase, you can return the items within 14 or 30 days. According to Ninacloak return policy, they list two return guarantee periods of 14 days and 30 days. In order to ensure that you can return or exchange the goods smoothly, I recommend you to confirm with the official website customer service in advance. The specific contact information of Ninacloak customer service is mentioned at the end of this article.

Cons

It’s a bit long for shipping.

Take United States for an example, it needs 12-15 days if you chooses standard shipping method. You can refer to the table below to find the specific shipping times for different countries.

Ninacloak Clothing Reviews

Ninacloak Dress Review

You can easily find more than 1,000 dresses at Ninacloak. So, there are many styles and choices for customers. The average price of Ninacloak dress is around $25. In addition, nearly half of the dress styles are participating in the Buy 3 Get 4th 30% Off promotion activity. If you have a promo code, you can also enjoy additional discounts to save you even more.

Shop Elegant Women V-Neck Plain Chiffon Long Maxi Dress

$25.21

Discount On This Style - Buy 3 Get 4^th 30 Off

Color: 11 Colors Available

Size - S to 5XL

4.9/5.0 from 114 reviews

Positive Review Conclusion

“Great dress color and size perfect. All as described in Ad Store Loved the product. Great service. Shipped fast, fabric is cool and good. Feels very soft, comfortable. The dress looks exactly like the website picture.”

Negative Review Conclusion

“Not found.”

Ninacloak Tops Review

Ninacloak offers 2,731 top styles at current. The average price of Ninacloak tops is around $20. Meanwhile, most of them are participating in the Buy 3 Get 4th 30% Off promotion activity.

Shop V Neck Embroidered Patchwork Embroidery Blouses

$24.45

Discount On This Style - Buy 3 Get 4^th 30 Off

Color: White/Black/Pink

Size - S to 5XL

4.9/5.0 from 276 reviews

Positive Review Conclusion

“It is a pretty color and the material is very soft. Excellent, high-quality cambric blouse, looks very elegant, fast delivery, I recommend to buy. Very quickly came the shirt, the size is appropriate.This blouse is exactly as pictured.”

Negative Review Conclusion

“Not found.”

Ninacloak Coats Review

Ninacloak offers 117 Coats at current. The average price of Ninacloak tops is around $30. It’s really a cheap price for buying a coat.In addition, some of styles are participating in the Buy 3 Get 4th 30% Off promotion activity.

Shop Hooded Patch Pocket Woolen Color Block Coat

$32.55

Discount On This Style - Buy 3 Get 4^th 30 Off

Color: Yellow/Rose Red

Size - M to 5XL

4.8/5.0 from 152 reviews

Positive Review Conclusion

“It's thick and warm without being super heavy,and it's very soft to the touch. It fits much better than I expected. The material is light weight and extremely comfortable.Cardigan is beautifully made, material looks very high-end, is light but dense so it will be perfect for spring/fall.”

Negative Review Conclusion

“The packaging could stand improvement....not sealed well.”

Ninacloak Coupon Code

Ninacloak offers a 15% OFF coupon code. Click picture below to copy this ninacloak coupon code and save your cart.

Ninacloak Reviews And Complaints

Ninacloak Positive Highlight Reviews

“Really love the Quality. I absolutely adore the trendy styles of this store. Definitely will order again Good quality and awesome customer service! They replied to my inquiry very promptly.”

-Erika B.

“Had many happy and comfortable shopping experience with this company, they have all the styles that you want, like the dress and T-Shirts and many products, and you always can choose the most satisfactory products, nice~after you placed order, they deliver in a very short time, and I received it within one week! It's really fast and I love it! I tried the T-shirts and dresses, they are very comfortable and suitable size! I would like to recommend this company to my friends and families! Hope your guys business better and better!”

-Mary C.

“No complaints. I ordered a dress on, ine from Nina Cloak. They processed my oder promptly and I received it in less time than I expected. When the article arrived it was exactly what they had advertised and I'm completely happy.”

-Sue H.

“Superb quality! Just received my order and am satisfied with everything I purchased! The shipping takes some time maybe due to the pandemic situation. Highly recommended!”

-Del E.

“Great service! I love the clothes from this website! I am so glad I found them... everything has been spot on, fits wonderfully, styles are trendy and lots to choose from! Thanks for being here for us!”

-Jovito D.

“Just received my order on time.Thrilled with clothes, lovely material, good finish, all fit perfectly. My first purchase from this company.”

-Henry Berenson

“Great company. Hi! I just wanna let you know that I got my order already and I was really astonished with my items. The shipping was really expeditious. Everything is this company is awesome! I'll be recommending this with my colleagues.”

-Jacko Castro

Ninacloak Negative Highlight Reviews

“It took over 3 weeks to receive my order. When it did arrive and I tried the tops on, they didn't fit. I've sent two requests to customer service about returning the items but haven't received any reply or response. Finally after sending another email, I received a response apologizing for my inconvenience. They do not accept returns but did offer a $41.00 refund on my $125+ order adding that I could gift the items to someone.”

-Sylvia Meredith

“Poor Quality, material very thin. Bought a dress for a formal occasion, but it should have been classified as a neglige Sizing way too small, even the arms are way too tight.”

-Catherine

“Sizing and returns. I will never buy from this company again. Their sizing is way off and there is a problem with the return address.”

-Nazley M.

“If you order anything make sure you get it a lot bigger then you need they are not true to size. Pay close attention they will double charge your account. Getting a refund is not easy. I don't have any respect for a company that does not stand behind there word, yes the tops are cute but that is to draw you in and take your money by doubling it. Trying to get something new and different isn't always a good thing.”

-Linda R.

Ninacloak Complaints

Ninacloak received 128 total complaints in the last 3 years and 70 of them were closed in last 12 months according to data at www.bbb.org.

After viewing all complaints, I summarized the top three issues with the highest complaint rates as follows.

Top 1. Return is a bit complicate.

Some customers mentioned in their complaints that the the communication with customer service was not smooth. After the returned product was sent, it was also necessary to provide other information such as the product SKU. Some of them said that the actual refund amount received is less than the amount paid at the time of purchase.

Top 2. Not satisfied with the products from Ninacloak.

Some consumers were dissatisfied with product quality, size and material. They thought the products actually received were lower than what they expected.

Top 3. Shipping time is bit long.

One of their customers mentioned that it took her 2 months to received the package from Ninacloak.

Ninacloak FAQs

Q1: Where is Ninacloak company located?

A1: Ninacloak is headquartered in China and has warehouses in the United States.

Q2: Where is Ninacloak based?

A2: Ninacloak is based in China.

Q3: Is Ninacloak a good company?

A3: Most of their consumers gave them positive reviews and agree that Ninacloak is a good company.

Q4: How to check Ninacloak order status?

A4: Visit the Ninacloak Track Order page by clickbutton on their official website. Then enter your email address or Order Number to get your order status information.

Q5: Where is Ninacloak clothing made?

A5: Most of Ninacloak products are made in China.

Q6: Is Ninacloak Chinese?

A6: Yes, Ninacloak is a Chinese company.

Q7: Is Ninacloak an American company?

A7: No.

Q8: Where does Ninacloak ship from?

A8: Most of Ninacloak items are ship from China.

Ninacloak Customer Service Information

ninacloak Email address: [email protected]

ninacloak phone number: (833) 273-3850

ninacloak address: No. 171, Dadun Avenue, Dadun Village, Xintang Town, Zengcheng District, Guangzhou City (Not The Address for Return or Exchange)

ninacloak return address: 1372 Wilson St Los Angeles, CA 90021-2838 (Maybe)